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PHP Version : 7.4.33
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Directory (0755) : /var/softaculous/webtrees/../october/../yourls/../b2e/../helpdezk/

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Current File : //var/softaculous/webtrees/../october/../yourls/../b2e/../helpdezk/notes.txt

1. Timezone : America/Newyork
2. Dump the sql by command : mysqldump --routines -u root -pmysql helpdezk14 > helpdezk.sql
3. Vendor has asked to keep min requirement PHP 7.0 and MYSQL version 5.6. Check here
https://github.com/albandes/helpdezk/issues/62#issuecomment-577118916
4. Remove DEFINER=`root`@`localhost` from sql. It is added post installation